Shipping Details

Last updated: August 25, 2026

At NovaGlowNails.store, we strive to deliver your nail products quickly and safely. Please review our shipping information below.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping (Australia)	5–8 business days	Calculated at checkout
Express Shipping (Australia)	2–3 business days	Calculated at checkout
International Shipping	10–21 business days	Calculated at checkout

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier's website.

4. Shipping Restrictions

We currently ship to most countries worldwide. However, some remote areas or countries may not be eligible for delivery. If we are unable to ship to your location, we will notify you promptly.

5. Customs & Duties (International Orders)

International customers may be subject to customs fees, import duties, or taxes upon delivery. These charges are the responsibility of the customer and are not included in our shipping fees.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

7. Contact Us

For any shipping-related questions, please contact us at: support@NovaGlowNails.store